Description
Revolutionize kitchen order management with the cutting-edge technology offered by Samtouch.
When orders are taken at the front of the house, the system seamlessly transfers order tickets to dedicated touch screen terminals strategically placed in each preparation area.
Each order is presented as an individual ticket, featuring essential information such as Table Number, Guest Count, Time Taken, and Collection Time.
A comprehensive summary of all items requiring preparation is displayed on the Samtouch Kitchen Video screen, providing chefs with a quick overview of the tasks at hand.
For instance, if there are ten steak orders spread across four tickets, the chef will receive a consolidated summary of ten steaks, significantly minimizing the chances of errors and alleviating stress in the kitchen.
Bid farewell to lost tickets; the transition to digital tickets not only reduces clutter in the kitchen but also contributes to a more environmentally friendly and cost-effective approach by eliminating the need for paper rolls.
To ensure no order is overlooked, customizable alert times can be preset in the system, notifying chefs promptly if an order has not been processed. In essence, Samtouch Kitchen Video offers a plethora of features designed to enhance operational efficiency, minimize wastage, and alleviate stress in the kitchen environment.
Equipped with dual Windows and Android operating systems, Samtouch Kitchen Video seamlessly integrates with any Sam4s POS touch screen, ensuring compatibility and ease of use.
Key Points
- Consolidated List – An inclusive compilation of all received orders awaiting preparation.
- Pinned Orders – Monitor the real-time status of ongoing orders while they are ‘pinned’ for easy tracking.
- Just In Case – Set predefined alert times within the system to notify the chef if an order has not been processed.
- Un-Pinned Orders – Release orders by ‘unpinning’ them once they are prepared and ready for collection or delivery.
Order Status
Efficiently manage orders that are not immediately ready for preparation by utilizing the ‘Pinned’ feature in Samtouch Kitchen. These orders are securely held at the bottom of the screen, temporarily excluded from the summary until they are ‘un-pinned’ and ready for processing.
In addition to streamlining order organization, Samtouch Kitchen contributes to environmental sustainability by minimizing paper wastage. This not only aligns with eco-friendly practices but also plays a crucial role in reducing stress levels in the kitchen environment.
Fast Food & Take-Away
The Samtouch Kitchen system is perfectly suited for takeaways. Simply input the collection/delivery time at the point of sale terminal and ‘pin’ the order.
The order stays ‘pinned’ until a specified time before the scheduled collection/delivery, prompting an alert for the chef to begin preparation. This seamless process ensures timely and efficient handling of takeaway orders.
